BrewTrails

Help

Getting started

Do I need an account?

Yes. You must be 21 or older, and you will be asked to confirm your email address before you can sign in — open the link we send and come back to the app.

The confirmation email has not arrived

Check your spam folder first; BrewTrails is a new sender and the first message often lands there. The confirmation screen has a Send it again button. If you mistyped the address, tap Use a different email and start over — a confirmation cannot reach an address that does not exist.

Remember me and Face ID

Tick Remember me when you sign in and BrewTrails saves a device-only sign-in behind Face ID or Touch ID, valid for 30 days. Your password is never stored. Signing out clears it.

Trails and check-ins

Building a trail

Add breweries to a trail and BrewTrails orders the stops and shows travel time between them. You can reorder stops or add collaborators.

Checking in

Check in at a stop to record the visit. Rate beers from the tap list, add a photo, leave a comment. A check-in with missing details appears in Needs Details so you can finish it later.

Who sees my check-ins?

Your privacy settings decide. A private profile limits your activity to people you approve. Brewery owners can read comments left at their brewery without any name attached — they see what was said, not who said it, unless you and the owner follow each other.

Getting a ride

Every trail screen offers a ride to the next stop, and a ride home when the trail ends. Save a home address in Settings → Rides, or tap Going somewhere else? to send the ride anywhere. Confirm the drop-off in the ride app before you travel — address lookup is not perfect.

BrewTrails does not know how much you have had. It does not measure impairment and cannot tell you whether you are safe to drive. Ride prompts are fixed reminders, not an assessment — their absence means nothing. Never drive after drinking.

Your account

Changing your home address

Settings → Rides → Home address. You can also remove it there. It is never shown to other users.

Deleting your account

Settings → Delete account. Permanent. It removes your profile, check-ins, ratings, photos, trails you created, and any claim documents you uploaded, and releases any brewery you own so another owner can claim it. Photos published for a brewery you managed stay with that brewery.

For brewery owners

Claiming your brewery

Find your brewery and tap Claim, or go to Settings → Claim Your Brewery. Prove ownership with a document — a TTB notice, licence, or utility bill, photographed with the in-app scanner — or by confirming a code sent to an address on your brewery's own domain.

How long does review take?

Usually within a day. An automated check reads your document first, but a person makes every decision. Check Settings → Claim Status — it shows the outcome, and the reason if it was declined.

My claim was declined

The reason is on the claim status screen. Most declines are a document that does not name the brewery, or one that proves a purchase rather than ownership. Fix what it says and claim again.

Managing more than one brewery

One account manages all of them. With two or more, Manage Brewery opens a list — pick one to see its dashboard. Claim another from Settings → Claim Another Brewery.

Editing your listing

From the dashboard: about text, hours, phone, website, amenities, tap list, specials, and photos. Choose any photo as your banner from Photos.

Replying to check-ins

Respond to Check-Ins shows comments left at your brewery, without names. Your reply appears in the visitor's own thread, and on the check-in so you can see what you said.

Still stuck?

Email info@brewtrails.app.